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Frequently Asked Questions

Most windows arrive within two weeks of placing your order. The windows ship from our Pensacola, Florida manufacturing facility.

Designer-Windows.com will accept order cancellations within 24 hours of placing the order. To cancel your order within the 24 hour window, please send an email with your order number to sales@designer-windows.com.

Designer-Windows.com manufactures windows to your specifications, and therefore returns are not accepted.

Designer-Windows.com are manufactured in Hy-Lite's manufacturing facility, located at 3000 East Johnson Avenue in Pensacola, Florida U.S.A.

We would love to hear from you. Please send an email to sales@designer-windows.com with your comments or questions.